About Us

About Pinnacle Hearing

At Pinnacle Hearing, we believe in the importance of real connection through effective communication. Whenever we help a client hear and interact with their loved ones, we are proud to be part of that reconnection. Communication is an integral part of living life to the fullest and we want to make this possible by changing the way people view and manage their hearing loss.

As a locally owned hearing practice in Arkansas, we take pride in creating a sense of comfort and confidence through compassion and expertise. Pinnacle Hearing aims to provide world-class hearing solutions to Arkansas residents.

Our Core Values

Enhance the Quality Of Life:

We help our clients and their families experience a better quality of life by providing the highest level of hearing healthcare in Arkansas.

Building Meaningful Relationships:

At Pinnacle Hearing, it’s not all about services. We see to it to give our clients a personal touch through excellent patient-audiologist rapport and after-sales support.

Expand Education:

Pinnacle Hearing provides learning seminars to empower potential clients and their families to learn more about hearing loss and our services. Through our informational programs and screening events, we can help educate the local community about the benefits of audiology services and the importance of regular hearing healthcare monitoring.

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Meet Our Team

Dr. Mary Chatelain

Audiologist and Founder of Pinnacle Hearing

Dr. Mary Chatelain earned her doctoral degree in Audiology from Louisiana Tech University in 2007. She is the first to receive this degree in the State of Louisiana. Dr. Chatelain is a member of the American Academy of Audiology and a preceptor for the University of Arkansas Medical Sciences Audiology Doctoral program where she regularly trains future audiologists.

In 2013, Dr. Chatelain, Au.D. launched Pinnacle Hearing with the vision to help Arkansas hear. Seeing clients regain their lives and reconnect with family and friends through better hearing is the main founding concept of Pinnacle Hearing.

Dr. Chatelain and the rest of the Pinnacle Hearing team is dedicated  to continually impact and empower the community in a variety of ways by restoring patients’ hearing. Being continually chosen as the preferred provider of hearing healthcare services to Arkansans throughout the state brings pride and honor to Pinnacle Hearing.

Dr. Tiffany Mckinney


Dr. Tiffany Mckinney joined Pinnacle Hearing in 2019 as audiologist and sees patients in both our Little Rock and Camden clinic. Dr. McKinney is a native of Arkansas and received her Doctor of Audiology degree from the University of Arkansas for Medical Sciences (UAMS) in Little Rock, AR in May of 2011, where she was awarded the Audiology Scholar of the Year Award for 2011. She received her Certificate of Clinical Competence in Audiology (CCC-A) and is a Fellow Member of the American Academy of Audiology (AAA).

She has a broad background in both adult and children diagnostic audiology and has experience in fitting hearing aids for both children and adults. Tiffany has a passion for working with patients of all ages, but she especially enjoys her work with children. She participated as a clinical and research assistant during her graduate studies performing hearing evaluation, fitting hearing aids, Auditory Brainstem Response (ABR), and Speech Auditory Brainstem Response (ABR) testing on both adults and children. Dr. Mckinney specializes in pediatric hearing evaluations and advanced hearing aid technology for adults.

Vanessa Mehlman

Hearing Instrument Specialist

We are HEAR for you - Pinnacle Hearing

“My favorite thing about Pinnacle Hearing is the connection I have with the team I work with and the patients we serve. This is the type of work I have always longed for, and I have found my place of service at Pinnacle Hearing.” – Vanessa Melham, Patient Coordinator

Vanessa graduated from the University of Arkansas at Little Rock in 2012 with a Bachelor’s of Science in Health Education.  She is an active member of the Society of Public Health Educators and is a Certified Health Education Specialist by the National Commission for Health Education Credentialing.

We are HEAR for you - Pinnacle Hearing

Our clients’ testimonials are priceless and this makes us pursue our passion in enriching people’s lives through better hearing.