About Us

Sensaphonics Logo

About Pinnacle Hearing

At Pinnacle Hearing, we believe in the importance of real connection through effective communication. Whenever we help a client hear and interact with their loved ones, we are proud to be part of that reconnection. Communication is an integral part of living life to the fullest and we want to make this possible by changing the way people view and manage their hearing loss.

As a locally owned hearing practice in Arkansas, we take pride in creating a sense of comfort and confidence through compassion and expertise. Pinnacle Hearing aims to provide world-class hearing solutions to Arkansas residents.

Our Core Values

Enhance the Quality Of Life:

We help our clients and their families experience a better quality of life by providing the highest level of hearing healthcare in Arkansas.

Building Meaningful Relationships:

At Pinnacle Hearing, it’s not all about services. We see to it to give our clients a personal touch through excellent patient-audiologist rapport and after-sales support.

Expand Education:

Pinnacle Hearing provides learning seminars to empower potential clients and their families to learn more about hearing loss and our services. Through our informational programs and screening events, we can help educate the local community about the benefits of audiology services and the importance of regular hearing healthcare monitoring.

Start Hearing Better Today

Contact Arkansas Best Audiology Practice Today.

Meet Our Team

Dr. Mary Chatelain

Audiologist and Founder of Pinnacle Hearing

Dr. Mary Chatelain is the founder of Pinnacle Hearing, a medical facility with multiple locations delivering hearing healthcare in Arkansas for over a decade. Dr. Chatelain is a proud graduate of Louisiana Tech University and was part of the inaugural class in Louisiana to achieve a doctoral degree in the field of audiology. Having nurtured a clinic widely recognized for its endeavors towards community development and education, she actively supports law enforcement, first responders, educators, wildlife enthusiasts, and rural communities with the giveback initiative she created.

Having grown up in Magnolia, she understands the importance of accessible medical care in rural areas. As a result, Dr. Chatelain has established partnerships with numerous organizations and medical facilities, including Ouachita County Medical Center in Camden, to bring essential services closer to these communities. Dr. Chatelain, her husband Austin, and their three children, Lily, August, and Ellen Kate, reside in Little Rock.

Sensaphonics Logo
Dr. Mary Chatelain, a Gold Circle Audiologist, has received personalized training from Dr. Michael Santucci, the president of Sensaphonics, in addressing the hearing health and in-ear product requirements of clients in the music industry. She also possesses strong first-hand experience working with musicians and sound engineers.

Dr. Tiffany Mckinney


Dr. Tiffany Mckinney joined Pinnacle Hearing in 2019 as audiologist and sees patients in both our Little Rock and Camden clinic. Dr. McKinney is a native of Arkansas and received her Doctor of Audiology degree from the University of Arkansas for Medical Sciences (UAMS) in Little Rock, AR in May of 2011, where she was awarded the Audiology Scholar of the Year Award for 2011. She received her Certificate of Clinical Competence in Audiology (CCC-A) and is a Fellow Member of the American Academy of Audiology (AAA).

She has a broad background in both adult and children diagnostic audiology and has experience in fitting hearing aids for both children and adults. Tiffany has a passion for working with patients of all ages, but she especially enjoys her work with children. She participated as a clinical and research assistant during her graduate studies performing hearing evaluation, fitting hearing aids, Auditory Brainstem Response (ABR), and Speech Auditory Brainstem Response (ABR) testing on both adults and children. Dr. Mckinney specializes in pediatric hearing evaluations and advanced hearing aid technology for adults.

We are HEAR for you - Pinnacle Hearing

Our clients’ testimonials are priceless and this makes us pursue our passion in enriching people’s lives through better hearing.